What is TOM?
TOM is the Pokémon Tournament Operations Manager application. This software is used to run Tournaments for competitive Pokémon Video Game, Trading Card Game, and Pokémon GO matches. It can be used to run Friendly League tournaments in a variety of formats, but it must be used when running formal Pokémon events such as League Challenges and League Cups.
What is Play! Tools?
Play! Tools is a website that allows Play! Pokémon Leagues to sanction Local Championship events (League Challenges and League Cups), and then report the results to TPCi in a safe and secure manner. These types of events must be run in TOM to be uploaded to us for the recording and allocation of Championship Points to the participants. Be sure to check the Play! Tools and TOM guides for more information on this process.
Why can I see Video Game and Pokémon GO tournaments in TOM?
TOM can be used for a variety of offerings that can be run in a tournament format, a casual format, or as a Premier Event. Once eligible, these titles can also be uploaded in conjunction with Play! Tools. If you are unsure if you are eligible to run these events, please check with your local Play! Pokémon team. Please note that Pokémon GO Tournaments are not currently available outside of North America. More information on availability in the rest of the world will be communicated at a later date.
What do I do if I have to add a player that is late?
Players that are late can be added from the Tournament screen once it is in progress. If a Player is late, they will receive an automatic loss in the next round and their pairing will be weighted as a lower priority compared to those who arrived on time.
TOM has crashed while running a tournament, what do I do?
TOM asks you to save a Tournament Data File (TDF) before you start your Tournament. This is then autosaved at regular intervals. You can also manually save the file at any time. If TOM crashes in the middle of a round, you may need to restart the round. For this reason, we recommend printing your match slips and distributing them to players so that you can re-enter the results. We also strongly recommend using independent round timer so that if TOM stops working mid-round, both you and your players have an accurate view of the time they have remaining in that round.
What is a Sanctioned ID?
A Sanctioned ID is the unique identifier for your tournament. It is needed for events that award Championship Points (League Challenges and Cups). Submit your application through the Play! Tools portal at least two weeks before the event takes place to ensure that you receive a Sanctioned ID before your Tournament. Once your event has been approved, your Sanctioned ID will appear beneath the name of your Tournament and can be entered into TOM. Do not submit a Tournament Data File without having first entered your Sanctioned ID.
What is an Activity Group?
An Activity Group (AG) is the organization that is running the event. Your default AG can only contain yourself, but a League AG may contain League Leaders in addition to the League Owner. Permission to run a Prerelease or Championship Series tournament is tied to the AG. League AGs are automatically created and attached to the League Owner when a League is approved. League Leaders must be given permission to run tournaments by the League Owner.
Why can't I see the tournament that I want to run?
If you are unable to select a Premier Event from the Play! Tools page, please ensure that you have selected the correct Activity Group. For League Cups and League Challenges this will always be a League AG. If you still cannot find the event, check to make sure that your League is eligible to host these events by consulting this article <Link to KB>. Ensure that you have successfully met these criteria. If you believe a mistake has been made, then please reach out to the TPCI Customer Service desk for more assistance.
Do I need to upload all my tournaments to Play! Tools?
Tournaments that award Championship Points, also known as Premier Events, must be uploaded to Play! Tools. Friendly tournaments can also be sanctioned and submitted via Play! Tools as a way of recording your League’s events and their attendance as well as automatically adding your events to the Pokémon Event Locator. Reporting your friendly tournaments throughout the year may also contribute towards calculating your League prize support and increasing your allocation of product.
Play! Tools is rejecting my TDF. What do I do?
If the Play! Tools page will not accept your Tournament Data File, take note of the error(s) and please reach out to the TPCI Customer Service desk for assistance. Do not upload your TDF file when submitting your ticket, but do include your Tournament ID number.
What file should I upload?
When your Premier Event tournament is completed, TOM will ask you to save the completed result as a new file. Give this file a descriptive name and note its location. Keep this file safe; it is important to award your players Championship Points.
How do I cancel a Tournament in Play! Tools?
To cancel a created tournament, navigate to your created tournaments. On the details tab, there is an option to select Cancel.