Can I create a Pokémon Trainer Club account for my business?

Can I create a business Pokémon Trainer Club account?

No. Creating a business account is ultimately against our Terms of Use, and we are unable to support business accounts.

Pokémon Trainer Club accounts are for individuals

Pokémon Trainer Club accounts are permitted only for use by yourself as an individual. They require a true and accurate date of birth and legal name to be registered. They should not represent the log-in details for a business.

You can read more about Pokémon Trainer Club accounts in our Terms of Use. Please ensure the information in your account is accurate and that the account itself is secure and accessible only by yourself.

If you are applying to a League, it is recommended that the store owner applies to the Professor Program in order to put in an application. To do this, an account must be created for the individual and not the business. You can create an account here.

Is there any way to create a PTC business account?

No. Creating a business account is ultimately against our Terms of Use, and we are unable to support business accounts. Please see information on how to create and get started with your League here.

Important notes about your account

1. This account cannot use a shared or generic business email address. However, individual email addresses on a business domain are OK. For example:
   • Do not use emails such as: sales@yourcompany.com, info@yourcompany.com, or yourcompany@yourdomain.com
   • Do use emails such as: firstname@yourcompany.com
     
     
2. The first and last name on the account should accurately reflect your own legal first and last name and not that of a business you are associated with. For example:
   • Do not enter something such as:
     • First name: Pokémon
     • Last name: Company International

Once you have confirmed the required details and verified your email address, you are now the proud owner of a Pokémon Trainer Club account! Welcome to the community! The next step is to log in to your account here.

This account is permitted to be used only by yourself as an individual and should not represent the log-in details for a business. You can read more about Pokémon Trainer Club accounts in our Terms of Use. Please ensure the information in your account is accurate and that the account itself is secure and accessible only by yourself.

Provide accurate information for your account

As mentioned above, once your account is created, you will have the opportunity to enter your legal first and last name in the account. It is critical to enter this information accurately, as this information cannot be edited after account creation.

You can read more about the importance of accurately entering your legal first and last name here. Providing inaccurate information on your account will lead to issues on the account and possibly lead to account closure.

When can I provide the email address of my business?

If you are interested in applying for a League at your store, please make sure to include your business email address in the League application form when you are also asked to input information about your store. This is not linked to the email address you have on your personal account, and this is the only time that we will request your business email address.

Frequently Asked Questions

Who can create a Pokémon Trainer Club account?

Individuals who provide true and accurate information about their date of birth and legal name can create a Pokémon Trainer Club account.

Can I create a Pokémon Trainer Club business account?

No. Creating a business account goes against our Terms of Use, and we are unable to support them.

How can I make sure my store is linked to my League if I cannot create a business account?

Please make sure to include your business email address in the League application form when you are also asked to input information about your store.