While we strive to make the game compatible with a wide variety of phones and tablets, we can't guarantee compatibility with all devices.
Issues or pauses in the game may be due to your network connectivity becoming slow or unstable. You can check for this by changing your phone’s connection method by, for example, using a different Wi-Fi access point or by trying in different locations or at different times of the day.
Pokémon Magikarp Jump requires some storage space to save its progress. If your device has little or no storage space free, clear out some additional storage space before attempting to play.
Many game issues can be caused by a device that is low on memory. You can attempt to free up memory by powering off your device completely and then powering the device back on. Then attempt to run the game without any other app open.
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