Issues or pauses in the game may be due to your network connectivity becoming slow or unstable. You can check for this by changing your phone’s connection method—for example, use a different Wi-Fi access point, try in different locations, or try at different times of the day.
Pokémon Shuffle Mobile requires some storage space to save its progress. If your device has little or no storage space free, clear out some additional storage space before attempting to play.
Many issues may be caused by low memory. You can free up memory by powering off your device completely and then powering the device back on. Then attempt to run the game without any other app open.
Can’t find what you’re looking for? Click here to submit a service request form.