I purchased Jewels on my old smartphone, can I transfer them to my new smartphone? Pokémon Support April 25, 2018 16:41 Updated Follow No. You must use the Jewels on the device you purchased them on. Jewels cannot be transferred to another device. Can’t find what you’re looking for? Click here to submit a service request form. Related articles I missed a Special Stage, will it be offered again? Is there any way to recover my progress if I uninstall or delete the game? What are the maximum number of Jewels, Hearts, or Coins I may have in the game? How do I pair the Pokémon GO Plus to my device? How do I generate a Transfer Password for Pokémon Shuffle Mobile?