Pokémon Trading Card Game cards and parts pass a very thorough quality assurance processes to make sure you get the highest quality product. In the unlikely event that you encounter a manufacturing error, please submit a service request form here with the following information:
- A copy of your store receipt.
- The UPC code from the original package (or a copy).
- The defective card(s) or part(s).
- A brief explanation of the issue (example: bent because it was put in the pack improperly, card is cut wrong, etc.).
- If a part was missing, please tell us what is missing.
- Your complete return mailing address (clearly typed or printed).
Can’t find what you’re looking for? Click here to submit a service request form.