Please submit a complete report using our Support Portal or Report a Player in game. Please include as much information as possible, including any possible screenshots you may have and complete details of the event. We will review the case thoroughly and take any appropriate actions. You will not be updated on the status of the investigation.
It shouldn't be possible for a player to cheat in-game, since the cards and effects are saved on the game servers. If you feel that the cards are behaving in a way that they should not, please save a game log and send it to us by attaching it to a support request.
To save a game log:
- At the Match Results screen, select Game Log.
- Click Export. This will save the game to your computer's clipboard.
- Open a text editing program and paste the contents of your clipboard into a new document and save it.
NOTE: Any reports deemed maliciously false may result in account action against the reporting player. Please submit only genuine concerns or events.
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