When launching the Pokémon TCG Online, you may choose to Log In with your existing account's credentials, or click Start to play in Guest mode (intended for new players).
Once you've started Guest mode, you will be presented with the tutorial, and once completed, can choose to "Upgrade" the temporary Guest account by signing up for a new account (which will retain the Guest progress). This can only be done if you are a new player. If you attempt to log in to an already existing account, an Authorization Error will display.
If you already have an account and wish to retrieve it and your collection/progress, you will need to exit Guest mode and return to the account log-in page.
- From the gears icon in the upper-right portion of the screen, go to Options. (Please note that this is only accessible after or between tutorial matches. If you do not see the Options icon, continue to finish the tutorial match you have started.)
- Select Exit (this will not immediately close the game client) and then select Log Out. You will return to the main log-in screen, where you can access your original account by entering your credentials.
Note: You cannot upgrade a Guest account to an existing account (you will get the error noted above). This is because the Guest account is intended for new players, and upgrading only creates a brand-new Pokémon Trainer Club account.
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