Contact Us Pokémon Support May 01, 2019 15:14 Updated Follow Related articles Why haven't I received my code from Pokémon Pass? What is Pokémon Pass? Are there push notifications in Pokémon Pass? How will I be notified of a new promotion? I forgot my Pokémon Trainer Club user name. How do I retrieve it? Can I link Pokémon Pass and Pokémon GO?