How do I purchase paid items?
You can purchase paid items from the area where a Poké Diamond is displayed at the top of the Home Screen, or by tapping Menu > Shop.
Purchase methods vary depending on your device.
App Store: You can use a payment method compatible with the App Store, such as a credit card or an iTunes gift card.
Google Play: You can use a payment method compatible with Google Play, such as a credit card or a Google Play gift card.
For all payment-related questions or issues, contact App Store or Google Play.
Can I return paid items I've bought?
As displayed on screen when purchasing paid items, returns can't be accommodated.
The paid item I bought isn't showing up in the game.
It may take time for data to update in the game, so please try the following:
- Restart the Pokémon Rumble Rush app.
- Restart your device in a location with a stable, strong internet connection.
Can’t find what you’re looking for? Click here to submit a service request form.