Submit a request – Pokémon Support

Please choose a request type below

Your email address

First and last name

In-game language

In which region do you live?

Where in the Americas do you live?

Where in Europe do you live?

Where in Oceania do you live?

Where in Asia do you live?

App version(optional)

The app version is displayed on the title screen.

Player name(optional)

What can we help you with?

What is your purchase issue about?(optional)

Error message (if any)(optional)

If an error message is displayed, please provide the full text of the message

What is your error or issue related to?(optional)

Which account platform can we help you with?(optional)

Is your game account linked to your Apple, Google, or Nintendo account?(optional)

Where did you experience a reward or item issue or error?(optional)

Which match type did you experience an issue with?}(optional)

Are you able to play Pokémon TCG Pocket?(optional)

What kind of device are you using?(optional)

What is your mobile device operating system version?(optional)

What is the model of your mobile device?(optional)

Support ID(optional)

Please enter the Support ID from your game

How do you feel about your experience playing Pokémon TCG Pocket?

Please add any comments below.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

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