Submit a request – Pokémon Support

Please choose a request type below

Your email address

First and last name

Subject

In which region do you live?

Where in the Americas do you live?

Where in Europe do you live?

Where in Oceania do you live?

What kind of device are you using?(optional)

In-game language

App version(optional)

The app version is displayed on the title screen.

What is the model of your mobile device?(optional)

What is your mobile device operating system version?(optional)

Player name(optional)

What can we help you with? (optional)

Did the issue occur before or after the purchase?(optional)

Are you able to play Pokémon Friends?(optional)

Error message (if any)(optional)

If an error message is displayed, please provide the full text of the message

Date and time the issue occurred(optional)

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

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