FAQs
- How do I redeem a code card?
- Pokémon Trading Card Game Online: Android System Requirements
- Why can't I chat in Versus Mode or Event matches?
- Why are my Trainer Challenge booster pack rewards trade locked?
- Why was I warned/suspended?
- How can I reduce the load time for cards?
- Why did an unlocked Booster Pack open when I clicked to open a locked one?
- What's the difference between a booster pack and a theme deck?
- How do I create a trade?
- How to exit "Guest" mode and access your existing account
- Shining Legends Code Redemption
- Can't use some theme decks in Trainer Challenges
- How do I move the Pokémon TCG Online app to a SD card (Android)?
- Game displays "Server Unavailable" when I attempt to log in
- What is 'Advantage' on match loading screens?
- How many Deck Codes am I allowed to redeem?
- Parts of the game appear incorrectly (black screen, pink boxes, other screen anomalies). How do I update my graphics drivers?
- What do I do with Tokens?
- Can I get the old basic theme decks?
- I suspect an online player is cheating/scamming. What do I do?
- How does Leveling work?
- How do I get additional energy cards?
- What does “Blocked” mean?
- I redeemed my booster pack/theme deck code to the wrong account. What can I do?
- I bought a code online via a third-party retailer. How do I check to see if the codes are valid?
- Are cards redeemed from a theme deck tradeable?
- How to send a Friend Invite
- Pokémon Trading Card Game Online Compromised Account Policy
- How do I get more cards?
- About Deck Sharing