FAQs
- What are Deck Codes in the Pokémon Trading Card Game Online, and how do I redeem them?
- Why does the Pokémon Trading Card Game Online close at startup or display “server unavailable”?
- Pokémon Trading Card Game Online system requirements and compatibility
- What's the difference between a booster pack and a theme deck in the Pokémon Trading Card Game Online?
- Why can't I use some theme decks in the Pokémon Trading Card Game Online Trainer Challenges?
- How do I exit Guest mode and access my existing Pokémon Trading Card Game Online account?
- How do I install the Pokémon Trading Card Game Online for Windows?
- Why was I warned/suspended?
- How do I create a game log in the Pokémon Trading Card Game Online?
- How do I create a trade?
- How do I update my graphics drivers for the Pokémon Trading Card Game Online?
- How do I get more cards?
- How to send a Friend Invite
- I bought a theme deck at the store and there is no code in it. What do I do?
- Can I get the old basic theme decks?
- How do I improve PC performance while playing the Pokémon Trading Card Game Online?
- Pokémon Trading Card Game Online Compromised Account Policy
- I redeemed my booster pack/theme deck code to the wrong account. What can I do?
- How many Deck Codes am I allowed to redeem?
- Why did an unlocked booster pack open when I clicked to open a locked one?
- I suspect an online player is cheating/scamming. What do I do?
- How do I move the Pokémon TCG Online app to an SD card (Android)?
- What is "Advantage" on match loading screens?
- Mac OSX crashes upon launch
- I uploaded my QR code using my webcam and my code displayed as invalid