Follow the steps below to reset your password:
- Navigate to recover.pokemon.com.
- Select I forgot my password.
- Enter your email address followed by your username.
- Select Continue.
- If an account is found that matches the information you entered, a verification code will be sent to the email address associated with the account.
- If you have not received a verification code, please try entering your information again. If you entered an incorrect date of birth when creating your account, customer support may not be able to assist.
- Enter the verification code you received via email.
- Enter your new password.