Sign up for Pokémon newsletters to receive marketing communications, including email messages with the latest news, offers, promotions, events, games, and other ways to receive marketing communications from The Pokémon Company International!
Frequently Asked Questions
- How do I sign up?
- What do I do if I stopped receiving the newsletter?
- What is required to sign up for newsletters?
- What if I no longer want to receive newsletters?
- What should I do if I tried everything and, I still don't receive every newsletter?
- I still need help
How do I sign up?
Pokemoncenter.com
Please see below for instructions on how to sign up for the newsletter for Pokémon's official online store.
- Scroll to the bottom of the page and select “Get Email Updates.”
- Enter your email address, country, and birthday, then select which newsletters you'd like to subscribe to.
- Accept our terms of use and privacy policy.
- Sign up!
Pokemon.com
Please see below for instructions on how to sign up for the newsletter for Pokémon video games, apps, and more.
- Navigate to Pokemon.com and log in to your Pokémon Trainer Club account.
- Navigate to “Profile Overview.”
- Scroll down to “Marketing Preference.”
- Check the boxes that read “News and information about Pokémon” and “News and updates about Pokémon Center (our official online shop).”
- Please note: If the above box is not checked, no promotional email will be sent. If you only recently checked the box, you may not receive this month's newsletter.
What do I do if I stopped receiving the newsletter?
If you unexpectedly stopped receiving Pokémon newsletters, we recommend that you follow the steps below.
- Add the email address “pokemon@email.pokemon.com” to your email account address book and safe-sender list.
- Check your spam folder. If you see a newsletter there, please mark the newsletter as “not spam.” Additionally, make sure that the address “pokemon@email.pokemon.com” is not in your blocked-senders list.
- If you use a Google email account, note that newsletters are typically delivered to the “Promotions” tab. If you do not see the tab, please check your Gmail settings to enable the Promotions tab.
- Sign into your Pokemon.com account.
- Navigate to your “Profile Overview.”
- Scroll down to “Marketing Preference.”
- Uncheck and then re-check the boxes that read “News and information about Pokémon” and “News and updates about Pokémon Center (our official online shop).”
- Please note: We are unable to resend newsletters.
What is required to sign up for newsletters?
To sign up for our newsletters, you are required to enter your email address, country, and birthday.
What if I no longer want to receive newsletters?
You may unsubscribe from the newsletter by selecting “unsubscribe” at the bottom of any newsletter or by editing the marketing preferences on your Pokémon Trainer Club account.
What should I do if I tried everything, and I still don't receive every newsletter?
Be aware that newsletters are customized and sent out based on both region and engagement with Pokémon. As such, it is normal not to receive every newsletter. Please visit our News page for more updates about Pokémon.
I still need help.
Submit a customer service request here.