After pairing your Poké Ball Plus to your Pokémon GO app, the Poké Ball Plus should automatically vibrate as you approach PokéStops to indicate that the Photo Disc is automatically being spun and any items it has generated are being added to your bag.
This is automatic as long as your Poké Ball Plus is connected and active.
If your Poké Ball Plus is connected but you find that you are not automatically receiving items, please check the following:
- If your bag is full, you will be unable to receive items from PokéStops. Use up items or discard items from your bag to free up space.
- If you have collected items from the PokéStop recently, it will cool down for a short period of time and you will need to wait before the PokéStop can be accessed again.
- Your Poké Ball Plus comes with a Pokémon inside when new. If that Pokémon has been transferred from the Poké Ball Plus to the Nintendo Switch game Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee!, there will be no Pokémon inside the Poké Ball Plus and PokéStops will not automatically be spun.
If this is the case, follow the steps below to ensure a Pokémon is inside your Poké Ball Plus:
- Launch Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee! from the Nintendo Switch HOME Menu.
- Press the X Button during gameplay to access the in-game menu.
- Select Save.
- Select Take your Pokémon for a stroll.
- This option becomes available after you have battled your Rival for the first time.
- Note that this is just a copy of your Pokémon. The Pokémon will still be available to use in the Nintendo Switch game while the copy is on the Poké Ball Plus.
- While in the Poké Ball Plus, you can take the Pokémon for a stroll and play with it by shaking the Poké Ball Plus.
- Any experience or rewards earned while on the Poké Ball Plus will be added to the Nintendo Switch version of the Pokémon.
- One Pokémon at a time can be moved to the Poké Ball Plus.
- Pokémon can be returned to the same game that they came from – they can’t be transferred to a different copy.
- Only regular (red) Poké Balls are used when attempting a catch.
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