FAQs
- When transferring a Pokémon from Pokémon GO to Pokémon HOME for the first time, a special Melmetal capable of Gigantamaxing becomes available in Pokémon HOME. How do I receive this Melmetal?
- If I have the paid Premium Plan, does it work for both the Nintendo Switch version of Pokémon HOME and the mobile device version?
- Despite transferring Pokémon from Pokémon GO to Pokémon HOME for the first time, the Melmetal capable of Gigantamaxing does not appear in my Gift Box in the mobile device version of Pokémon HOME.
- Can Poké Miles saved in Pokémon Bank be converted into Pokémon HOME Points in Pokémon HOME or carried over in some other way?
- My Pokémon HOME Premium Plan disappeared when I reinstalled the app. What should I do?
- Do I need to be enrolled in the Pokémon HOME Premium Plan to transfer Pokémon from Pokémon GO to Pokémon HOME?
- Can I get a refund for my purchase in Pokémon HOME?
- Update data for ver. 1.0.1 of the Nintendo Switch version of Pokémon HOME (released March 18, 2020)
- Regarding freezing or display issues in the mobile device version of Pokémon HOME when using the GTS or Wonder Trade features or when trying to view Pokémon details in Boxes
- Why aren’t my Achievements, such as completing the Pokédex, being accurately reflected in my mobile device version of Pokémon HOME?
- How soon are the results of competitions available in Pokémon HOME?