Thank you for your continued support of Pokémon UNITE! The issue has been resolved that allowed some players to be penalized after being reported for inappropriate language despite not using voice chat.
Following the Pokémon UNITE update on September 1, 2021, it is no longer possible to report players for voice chat offenses when those players have not used the voice chat functionality.
Additionally, the same update will reset the penalty history of all players who were wrongly penalized as a result of this issue.
For information on how to use voice chat in Pokémon UNITE for the Nintendo Switch, please see our article here.
We sincerely apologize for the inconvenience and hope that you continue to enjoy Pokémon UNITE.