Skip to main content

Articles in this section

Pokémon GO Plus + Connection with Pokémon GO FAQs

Pokémon Support
  • Updated

How long can Pokémon GO Plus + stay actively connected to Pokémon GO?

The Pokémon GO Plus + device can stay connected to Pokémon GO for one hour after which it will be automatically disconnected.

Does Pokémon GO Plus + have any functions related to Raid Battles?

Pokémon GO Plus + doesn’t have any functions related to Raid Battles.

If I use a Lucky Egg, will the experience bonus apply to automatic actions performed by my Pokémon GO Plus +?

Yes, if you use a Lucky Egg, the experience bonus will automatically apply to actions performed by the Pokémon GO Plus +.

If my Pokémon Box in Pokémon GO is full when I encounter a Pokémon, what will happen?

If your Pokémon Box in Pokémon GO is full, Pokémon GO Plus + will react to the Pokémon, but you won’t be able to catch it.

If you want to catch a Pokémon when your Pokémon Box is full, please send some Pokémon to the professor or consider upgrading your Pokémon Storage.

If my Item Bag in Pokémon GO is full when I get close to a PokéStop, what will happen?

If your Item Bag is full, the Pokémon GO Plus + will not spin PokéStops, even if you push the main button. To continue obtaining items and XP, you will need to create space in your Item Bag by using items, discarding items, or purchasing an upgrade for your Item Bag.

If I encounter a Pokémon in Pokémon GO but don't have any Poké Balls, what will happen?

If you don’t have any Poké Balls, your Pokémon GO Plus + device will react to the Pokémon, but you won’t be able to catch it.

If I have set Great Balls to be thrown but don’t have any Great Balls, what will happen?

If you have set Great Balls to be thrown but you don’t have any, you can’t catch Pokémon. You’ll be able to catch Pokémon if you obtain Great Balls or select other types of Poké Ball that you do have (Poké Balls or Ultra Balls) to be thrown.

Will the distance I walk when Pokémon GO runs in the background be counted toward hatching Eggs?

Yes, the distance you walk when Pokémon GO is running in the background will be counted toward hatching Eggs.

If I use an Incense in Pokémon GO, will its effect be applied?

Yes, if you use an Incense in Pokémon GO, its effect will be applied. The Pokémon GO Plus + device reacts to Pokémon that appear due to the effects of Incense as well.

If my Pokémon GO Plus + device has already been paired with a smart device, can I pair it with a different smart device?

Yes, you may pair your Pokémon GO Plus + with a different smart device. First, please unpair your Pokémon GO Plus + from the original smart device, and then pair it with your new smart device.

See here for more details about how to pair or unpair your Pokémon GO Plus + and your smart device.

Note that if your Pokémon GO Plus + is unpaired from your device, you won’t be able to retrieve any sleep data currently on it.

Can I sync a new Pokémon GO Plus + with a smart device that had already been synced with another Pokémon GO Plus +?

Yes, you can sync a new Pokémon GO Plus + with a smart device that was previously synced with another Pokémon GO Plus +.

First, unpair the original Pokémon GO Plus + from your device, and then pair the new Pokémon GO Plus +. Please see here for more details about how to sync or unsync your Pokémon GO Plus + and your smart device.

Why won’t my Pokémon GO Plus + vibrate after I connected it to Pokémon GO?

If your Pokémon GO Plus + doesn’t vibrate after connecting to Pokémon GO, please try the following:

Enable notifications in Pokémon GO if they are not already enabled

  1. Start Pokémon GO and tap the Poké Ball icon at the bottom center of the screen to open the menu.
  2. Tap the gear icon in the upper right to open Settings.
  3. Tap Pokémon GO Plus + in the settings menu.
  4. If the boxes to the right of Nearby Pokémon and Nearby PokéStop are not checked, please check them.

Check if your smart device meets requirements

The Pokémon GO Plus + may not work properly on smart devices that don’t meet the operating system and OS version requirements or on certain devices that haven’t been verified for use.

Even if your smart device meets the operating system and version requirements, and even if your device has been verified for use, the Pokémon GO Plus + device may not work properly because of the smart device’s operating environment. Please be aware that we do not guarantee that the Pokémon GO Plus + can be paired with all devices.

Ensure your battery is charged

If the battery of your Pokémon GO Plus + is low, please charge it and then try again. Please see here for details about how to view the battery level on the game screen and your Pokémon GO Plus +, and how to charge your Pokémon GO Plus +.

What is the auto-spin feature?

Auto-spin is a feature that spins Photo Discs you come across (such as at PokéStops) and collects items for you.

To access the settings for the auto-spin feature, tap the Poké Ball icon on the map screen and select Settings on the top right to turn the feature on or off.

How do I connect Pokémon GO Plus + to Pokémon GO?

Please see here for more details.

How can I confirm if my Pokémon GO Plus + device is connected to Pokémon GO?

If the Pokémon GO Plus + icon on the top right of the map screen is lit up, your Pokémon GO Plus + is connected to Pokémon GO.

Can I use both the Pokémon GO Plus + and Poké Ball Plus?

You can’t use both the Pokémon GO Plus + and Poké Ball Plus devices at the same time, but you can connect one of them at a time and switch between them on different days.

Related articles