Can I get a refund for my purchase in Pokémon HOME? Pokémon Support November 20, 2020 21:43 Updated Follow Unfortunately, we are unable to offer refunds for a Pokémon HOME subscription for any reason. Can’t find what you’re looking for? Click here to submit a service request form. Related articles I no longer have a subscription to Pokémon Bank, can I still access my Pokémon and move them to Pokémon HOME? Pokémon HOME Troubleshooting on your mobile device I’ve changed devices. Can I continue using the same Pokémon HOME account on the new device? Are the Friends I have on my Pokémon HOME Friend List connected to the friends I have on my Nintendo Switch Friend List? I'm getting an error when I try to link my Nintendo Network ID to Pokémon Bank or Pokémon HOME. How do I check my Nintendo Network ID settings?