To set up Pokémon HOME to access the same Pokémon Boxes from both the mobile device version and Nintendo Switch version, please follow the steps below.
- Download Pokémon HOME from the Nintendo eShop. Then, with the user profile linked to your Nintendo Account, start Pokémon HOME, and finish the initial setup.
- Download the Pokémon HOME app to your mobile device. For iOS devices, download from the App Store; for Android devices, download from the Google Play Store.
- Start Pokémon HOME on your mobile device, and link to the same Nintendo Account that you used in step 1 to start the Nintendo Switch version of Pokémon HOME.
If you download the mobile device version of Pokémon HOME and start using the app without linking to the Nintendo Account that you use or will use with the Nintendo Switch version of Pokémon HOME, you will not be able to link to that Nintendo Account later.
If not linked properly, the Nintendo Switch version and the mobile device version of Pokémon HOME will not be able to access the same Pokémon Boxes. Therefore, it is critical that you link to the correct Nintendo Account upon starting Pokémon HOME on your mobile device.
Can’t find what you’re looking for? Click here to submit a service request form.