Newly received Pokémon are positioned in empty spaces in the first available Box. Please try the following steps to locate newly received Pokémon.
- After receiving Pokémon, change the display order to Newest 30 to see the most-recently deposited or traded Pokémon at the time of the sort.
- After receiving Pokémon, tap Pokémon > Search > Detailed Settings > Most recent game > Pokémon GO icon to display only those Pokémon transferred from Pokémon GO.
If the above do not work, it’s possible the Pokémon have not been received in the intended Pokémon HOME account or have been transferred to a different Pokémon HOME account.
Can’t find what you’re looking for? Click here to submit a service request form.