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  1. Pokémon Support
  2. Pokémon Trainer Club / Account
  3. FAQs

FAQs

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  • Can I migrate existing Pokémon Trainer Club account data or recover data from a deleted Pokémon Trainer Club account?
  • Child Pokémon Trainer Club Account FAQ
  • How do I delete my Pokémon Trainer Club account?
  • How do I add a child to my Pokémon Trainer Club account?
  • How do I verify my child’s Pokémon Trainer Club account?
  • Is it possible to recover a deleted Pokémon Trainer Club account or accounts linked to it?
  • What's the difference between my username and screen name?
  • How do I sign up for the Pokémon Trainer Club newsletter or confirm that I have signed up?
  • How do I opt in for Pokémon GO and/or Organized Play in my Pokémon Trainer Club account?
  • I can’t access the account authorization email. What do I do?
  • I have a Player ID but haven't registered for a Pokémon Trainer Club Account. What do I do?
  • What information cannot be changed after creating a Pokémon Trainer Club account?
  • At what age will a child account unlink from the parent account?
  • Does it cost anything to set up or maintain a Pokémon Trainer Club account?
  • Why can’t I use the screen name I want?
  • What browsers are supported on Pokemon.com?
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